Staff Management | SMX created an outreach campaign to find qualified drivers, targeting media outlets that would best connect with a high volume of qualified drivers. Within 48 hours, it had found over 30 qualified candidates to interview. By using its one-on-one behavioral-based interview process, Staff Management | SMX found highly qualified candidates that met the client’s specific criteria and had a focus on safety and compliance.
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The client came to our Recruitment and Placement Solutions (RPS) team with an urgent need for bilingual call center agents to provide vaccine coordination and lab results in response to the pandemic
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Staff Management I SMX was asked to help ramp up the client's staff and recruit several customer service representatives and project administrators.
This client is one of the world's largest business processing outsourcing and collection agencies. The company operates approximately 40 call centers in North America, Europe and Asia
We started by gaining an understanding from our client of what the most critical requirements were for the candidates to meet.
Due to a recent portfolio acquisition, the client was looking to partner with a staffing firm that had experience in recruiting operations management roles.
The client had a need for Inside Sales Account Representatives to act as the first line of contact for service requests. We developed an aggressive focus on sourcing the most qualified candidates.