[Recruitment] Reducing Turnover by Sourcing for Culture Fit Case Study

June 26, 2020
This client is one of the world's largest business processing outsourcing and collection agencies. The company operates approximately 40 call centers in North America, Europe and 
Asia and provides third-party collections, accounts receivable management and customer service. 
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[Recruitment] Thorough Vetting Process Fills Open Position in 7 Days Case Study
[Recruitment] Thorough Vetting Process Fills Open Position in 7 Days Case Study

Staff Management I SMX was asked to help ramp up the client's staff and recruit several customer service re...

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[Recruitment] Quality Sourcing Techniques to Fill Long Time Open Position Case Study
[Recruitment] Quality Sourcing Techniques to Fill Long Time Open Position Case Study

We started by gaining an understanding from our client of what the most critical requirements were for the ...

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