Recruitment Case Studies

Learn how Staff Management | SMX has helped clients with their recruitment challenges such as low fill rates, underperforming applicant streams, rapid expansion and more.

  • [Recruitment] Urgent need for bilingual call center agents filled in short time span

    [Recruitment] Urgent need for bilingual call center agents filled in short time span

    The client came to our Recruitment and Placement Solutions (RPS) team with an urgent need for bilingual call center agents to provide vaccine coordination and lab results in response to the pandemic

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  • [Recruitment] Expert recruitment team fills wide variety of open roles

    [Recruitment] Expert recruitment team fills wide variety of open roles

    This client was expanding into new markets while exiting another market. They contacted our Recruitment and Placement Solutions team to help them start up their new branches with a variety of roles

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  • [Recruitment] Proven results earn project expansion and continued hiring success

    [Recruitment] Proven results earn project expansion and continued hiring success

    An American global sports equipment manufacturing company wanted our help with two other locations struggling to find candidates with a variety roles. Read how our RPS team helped them hire associates

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  • [Recruitment] Thorough Vetting Process Fills Open Position in 7 Days Case Study

    [Recruitment] Thorough Vetting Process Fills Open Position in 7 Days Case Study

    Staff Management I SMX was asked to help ramp up the client's staff and recruit several customer service representatives and project administrators.

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  • [Recruitment] Reducing Turnover by Sourcing for Culture Fit Case Study

    [Recruitment] Reducing Turnover by Sourcing for Culture Fit Case Study

    This client is one of the world's largest business processing outsourcing and collection agencies. The company operates approximately 40 call centers in North America, Europe and Asia

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  • [Recruitment] Quality Sourcing Techniques to Fill Long Time Open Position Case Study

    [Recruitment] Quality Sourcing Techniques to Fill Long Time Open Position Case Study

    We started by gaining an understanding from our client of what the most critical requirements were for the candidates to meet.

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  • [Recruitment] In Depth Skills Interview Leads to Experienced Operations Hire Case Study

    [Recruitment] In Depth Skills Interview Leads to Experienced Operations Hire Case Study

    Due to a recent portfolio acquisition, the client was looking to partner with a staffing firm that had experience in recruiting operations management roles.

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  • [Recruitment] Gaining Client Credibility to Reach 100 Percent Fill Rate Case Study

    [Recruitment] Gaining Client Credibility to Reach 100 Percent Fill Rate Case Study

    The client had a need for Inside Sales Account Representatives to act as the first line of contact for service requests. We developed an aggressive focus on sourcing the most qualified candidates.

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  • [Recruitment] Efficient Hiring Process Finds Ideal Drivers in 7 Days Case Study

    [Recruitment] Efficient Hiring Process Finds Ideal Drivers in 7 Days Case Study

    By using its one-on-one behavioral-based interview process, Staff Management | SMX found highly qualified candidates that met the client’s specific criteria and had a focus on safety and compliance.

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