Best of Staffing: Award-Winning Client Satisfaction Levels
The results are in – Staff Management | SMX has won the Inavero 2016 Best of Staffing Award for client satisfaction, ranking us among the top two percent of all participating staffing agencies in the U.S. and Canada!
The Best of Staffing Award, presented in partnership with CareerBuilder, provides statistically valid and objective service quality benchmarks for the industry, revealing which staffing agencies deliver the highest quality of services to their clients. Staff Management | SMX received a Net Promoter Score of 69.2% which is over 70 percentage points greater than the industry’s average client satisfaction score of -3%.
“Our program manager and his team are extremely supportive and go the extra mile to provide customer service. It is obvious that my problem becomes our problem and they do everything to come up with solutions to fix it. I couldn’t be happier or provide more positive feedback about my interactions with them.” – Dairy Foods Corporate Controller, Premier Agribusiness and Food Company
“Staff Management | SMX is very responsive to the needs of our fast-paced, ever-changing environment. They have a can-do attitude!” – Sourcing Manager, Leading Glass Manufacturer
“Staff Management | SMX successfully incorporates the feedback we provide and quickly reorients their performance to align with our goals and to support our overall program health.” – Director of Contract Labor Program, Comprehensive Waste and Environmental Services Company
“Staff Management | SMX has made our staffing problems go away.” – Senior Human Resources Generalist, Global Producer of Heating and Cooling Products
Interested in how Staff Management | SMX can improve satisfaction levels with your staffing provider? Contact us today!