Staff Management | SMX Recognized for Customer Satisfaction & Innovation in HR Technology
We are pleased to announce that we have won a 2013 HRO Today TekTonic Award for our StaffTrack software. The TekTonic awards honor leaders in HR technology for their innovative contributions and we were thrilled to be recognized. The TekTonic awards were presented on May 1 at the HRO Today Forum in Philadelphia where it was also announced that buyers have ranked Staff Management | SMX among the top MSP Providers globally on the 2013 HRO Today’s Baker’s Dozen Customer Satisfaction Ratings Survey for Managed Service Programs. HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of Managed Service Programs.
“Staff Management | SMX continues to demonstrate that it is one of the leading Managed Service Program (MSP) providers,” said Elliot Clark, CEO of SharedExpertise and HRO Today. “The quality of their client partnerships and the tenure of those relationships were evident in the Baker’s Dozen survey responses received from their clients this year. Staff Management | SMX’s proprietary software, StaffTrack, was also recognized with a TekTonic Award for innovation in HR technology.”
“As we celebrate the 25th anniversary of our company we are fortunate that our first client is still a client,” said Joan Davison, President and Chief Operating Officer for Staff Management | SMX. “It is appropriate that this year’s positive Baker’s Dozen rankings validate both the tenure of our client relationships as well as the quality of those partnerships. We are grateful for this recognition and continue to focus on providing our clients with industry leading service levels through collaborative partnerships and innovative technology that offers competitive advantage.”
StaffTrack provides full lifecycle management for outsourced workforces and essential vendor management functionality. StaffTrack’s workforce management functionality not only enables applicant tracking and candidate management but also provides advanced scheduling and job-sharing capabilities, workforce performance analytics and comprehensive drill down capabilities for interactive auditing to the associate level.