There are many benefits to having a remote call center with a trusted partner like Staff Management | SMX including bilingual agents, time zone coverage and getting up and running quickly.
Meet Stafftrack— A hiring and workforce management tool to ensure your teams always have the best workforce in place.
Due to a recent portfolio acquisition, the client was looking to partner with a staffing firm that had experience in recruiting operations management roles.
The client had a need for Inside Sales Account Representatives to act as the first line of contact for service requests. We developed an aggressive focus on sourcing the most qualified candidates.
The Staff Management I SMX team was tasked with finding candidates in a highly competitive job marketing within a large metropolitan area. Additionally, this was also a temp-to-hire position.
The ideal candidate would possess experience in and knowledge of machine operations and maintenance as well as the ability to implement a new maintenance program from the ground up.
Staff Management I SMX was asked to help ramp up the client's staff and recruit several customer service representatives and project administrators.
Staff Management I SMX was originally working with the client to find qualified candidates for assembly, shipping, grinder operating, customer service and machinists positions.
After working closely with the account manager and HR department, we were able to determine other incentives such as competitive pay rates and company culture.
This client is one of the world's largest business processing outsourcing and collection agencies. The company operates approximately 40 call centers in North America, Europe and Asia and provides third-party collections, accounts receivable management and customer service
We started by gaining an understanding from our client of what the most critical requirements were for the candidates to meet.
Stafftrack ensure processes are followed consistently and all regulations are adhered to by your workforce.
Our focus on exceptional candidate experiences means you don’t just get workers – you get quality workers.
In real-time we can identify and proactively optimize our sites based on historical and predicted future behavior. Our reporting feature also helps ensure compliance metrics are always met.
An e-commerce distribution company hired Staff Management | SMX to facilitate the direct and contingent hiring for a new distribution center in Sumner, WA.