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The 2021 peak season is set to have a new round of challenges.With so many new issues this year, we wanted to get a pulse on what operations are anticipating for the upcoming season with this survey.
Out of all 50 states, California has the most nuanced and aggressive employment compliance laws and regulations. Because staffing in California presents so many risks, we’ve put together this guide.
There are many benefits to having a remote call center with a trusted partner like Staff Management | SMX including bilingual agents, time zone coverage and getting up and running quickly.
This quick guide will outline the benefits of a comprehensive program, how to motivate your employees and some creative safety program ideas to get you started as well as a safety checklist.
For the employee, burnout results in reduced work performance, decreased job satisfaction and low morale. The company loses too via high turnover rates and decreased output.
Some of these are good reminders of things you are already doing, and some are recent updates, including how to properly wear a mask, guidelines for vaccinated associates and a sanitation checklist.
Masks are a simple barrier to help prevent your respiratory droplets from reaching others. Employees should wear a mask, even if they do not feel sick.
We conducted a survey about what challenges employers currently face and what they think the next decade holds for recruiting and hiring. Here are the top 5 major takeaways.
Our recruitment survey dived in with employers about what challenges they currently face and what they think the next decade holds for recruiting and hiring in the workforce.
We wanted to check-in with employers post-peak to find out what challenges they experienced this peak season and how the lessons learned from the 2020 peak season will shape future peaks.
Here are some questions to work out whether a provider is a good fit for your operation, whether they are current or potential vendors.
Overall, hiring, training and retaining your employees is going to be challenging this year. But the good news is that we have a few ideas for you. This year it is important to get creative.
National regulations on the state, local and federal level are no strangers to constant change. However, the pandemic and consequent recession have added a new layer to this ever-changing world.
This guide is designed to help you understand the biggest employment compliance trends and what they mean for you in 2021.
we conducted a study to get an understanding of current pressures and how businesses are navigating peak this year. Our results show the complex set of problems that many operations currently face.
Preparing for peak means you can hit the ground running without delays or problems. Use this evaluation to get your operation ready for peak season this year.