This client had a need for an experienced Customer Service Representative with a wide range of qualifications in shipping and receiving, sales, vendor management, invoicing and purchase orders. This position required relocation to Canada for the first six months and offered a low salary in comparison to the marketplace. For these reasons, the client was having difficulty finding candidates who met all of the requirements.

Want to learn more about SMX? Let's talk.
Explore More Content
Buddy’s Plant Plus had a large order increase from a customer, requiring an 8-week second shift line to fulfill. They were having a hard time getting the headcount needed due to staffing shortages.
![[Manufacturing] Onsite Management Program Increases Safety and Efficiency for Janitorial and Sanitation Services Case Study](https://content.cdntwrk.com/files/aT0xMjY4NTY3JnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTcxMzgxYTQ3MTY1OGZiNTVmYmVjNzAzNDQ1NTEyZjA1/-w-320.jpg)
The confection and food product manufacturer was interested in improving safety performance and adherence to Good Manufacturing Practices (GMP) for its outsourced janitorial and sanitation workforce.
![[Manufacturing] Strong Partnership and Thorough Search Produces Specialized Machine Hire Case Study](https://content.cdntwrk.com/files/aT0xMjY0MTUxJnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTk4YTQzOWVhOWNhNDM2YzkzYzVhZDNmMGZkNWNkZWFj/-w-320.jpg)
Staff Management I SMX was originally working with the client to find qualified candidates for assembly, shipping, grinder operating, customer service and machinists positions.
![[Manufacturing] Seeking Out Passive Candidates to Find Quality Hires Case Study](https://content.cdntwrk.com/files/aT0xMjY0MTQ4JnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPWJlMTUzNTA5MzUwMGMyYzVhMThmZjkyOWIxZTA0MDk1/-w-320.jpg)
After working closely with the account manager and HR department, we were able to determine other incentives such as competitive pay rates and company culture.
![[Manufacturing] RPS Reduces Time to Fill While Improving Candidate Quality Case Study](https://content.cdntwrk.com/files/aT0xMjY0MTQ1JnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPWQxODNkOTcwYmNmZDM3YzFlNWRhOTkzNDlhNDM0MmJj/-w-320.jpg)
Being a large global company, there is a lot that goes into the business and a large variety of roles that need to be filled.
![[Manufacturing] Experienced RPS Team Efforts Lead to Sole Partnership With Client Case Study](https://content.cdntwrk.com/files/aT0xMjY0MTI3JnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTJiZTU1NDUyYjlhZDM2Y2Y3NzFmYmMwMzVhMjJmNDM0/-w-320.jpg)
The client was rebranding and creating a new catalog for an e-commerce presence. Due to this change, the client needed six new positions filled across their locations.
![[Manufacturing] Efficient Sourcing Process Yields New Hire in Less Than Two Weeks Case Study](https://content.cdntwrk.com/files/aT0xMjY0MTIxJnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTBmZjczNTNiNGQ3MGVhZWZiNjMzZGEzZjBhZjY3MmYy/-w-320.jpg)
The ideal candidate would possess experience in and knowledge of machine operations and maintenance as well as the ability to implement a new maintenance program from the ground up.
![[Manufacturing] Detailed Market Analysis Leads to Quick Hire for Food Manufacturer Case Study](https://content.cdntwrk.com/files/aT0xMjUyMTU1JnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTZiNTllMDk5MmJkZGY2YjVjODY5MDgwODU3MWIwZGJj/-w-320.jpg)
The client needed an inventory control analyst to perform all inventory reporting at their expanded facility. This was to include inventory management and demand control from a global scale.
![[Manufacturing] Customized Solution and Creative Partnership Leads to Skilled Hire in 10 Days Case Study](https://content.cdntwrk.com/files/aT0xMjUyMTQ5JnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTI5ZTllZDczZDU3ZGFiMzFiODg2NmVhZjg5OTVhY2Vl/-w-320.jpg)
To keep up with the employment environment and competitors, our customer needed a customized solution to address their maintenance, quality and manufacturing roles.
![[Manufacturing] Client-Focused Approach Leads to Quality Hire Case Study](https://content.cdntwrk.com/files/aT0xMjUyMTQ2JnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTk2NDIzYWU4YWY3MGU4MjRjZWJjNjM3MmViY2IzZWRk/-w-320.jpg)
Due to a recent acquisition, the client made the decision to consolidate production of their filtration solutions with another manufacturing facility, resulting in the closure of their New Jersey plan
![[Manufacturing] Associate Referrals and Digital Recruitment Lead to Successful Hiring Process Case Study](https://content.cdntwrk.com/files/aT0xMjUyMTQzJnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPWI1ZWQ4OGJiNmZkMTk1NGE2ZjZjMjhhNjc1NWYxMzYw/-w-320.jpg)
The Staff Management I SMX team also utilized online platforms to reach as many candidates as possible. Our past experience has shown that a large pool of candidates increases the chances.
Staff Management | SMX’s team at the United Pet Group site in Missouri hosted a local organization that helps special needs high school students gain work experience in a manufacturing setting.
Read how Staff Management | SMX was able to maintain an on-time fill rate above 99% by downloading the full case study.
This Canadian manufacturer and packager needed a staffing program boost. That's where Staff Management | SMX's onsite staffing solution came in.
This confection manufacturer depended on Staff Management | SMX to improve employee engagement and meet production goals amid facility improvements.
Learn how we increased associate engagement and improved turnover and attendance metrics enabling this client to expand their delivery range.
Find out how Staff Management | SMX helped this leading manufacturer flex and increase its workforce by 75 percent in under 2 months.
![[Manufacturing] Here For The Long Haul Case Study](https://content.cdntwrk.com/files/aT0xMjAxMjcyJnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTI3OTMyNTk2NDlmMWI0OWJhYzI4YTBhZGUyNDgzYzQ2/-w-320.jpg)
During an especially challenging storm season, a combination of factors made for a very demanding peak at our client’s North Carolina manufacturing plant.
Read how Staff Management | SMX was able to increase headcount and decrease overtime for this client by downloading the full case study.
![[Manufacturing] A Rural Multi-Facility Manufacturing and Distribution Center Case Study](https://content.cdntwrk.com/files/aT0xMjAxMjMwJnA9MCZ2ZXJzaW9uPTEmY21kPXYmc2lnPTMwMGYwOTIwZjczZTNkZTAyYWQzNzNiNTlhNDIzYjkx/-w-320.jpg)
A multi-facility manufacturing and distribution operation with fluctuating labor requirements was experiencing difficulty effectively staffing their plant.