| Our Center of Excellence - Unique Model. Superior Results. |
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All workforce and vendor management providers want to focus on their clients... we built our business model so that we can.Since founding Staff Management | SMX in 1988, our mission has been clear: provide client-dedicated workforce and vendor management solutions that give each and every client the kind of focus and support that is impossible with the traditional industry model. Our singular focus runs contrary to a branch-based approach. A model that, by definition, is about acquiring market share and maximizing the use of branch-based resources rather than providing client-intimate support for complex management solutions. Every aspect of our model has been engineered to support this goal. From our operationally focused service teams to the software that we use to manage our client dedicated programs – everything we do revolves around the attainment of our client’s individual goals for their staffing programs.Our Center of Excellence Each of our client-dedicated staffing programs is supported by our Center of Excellence (COE), which efficiently enables consistent, high-level service delivery and program standardization while effectively leveraging our subject matter expertise and best-practices at client sites around the globe. Our mature COE model is unique to the industry. While other providers continue to try to leverage the power of centralization, they do not share our proven track record of success. Specialization Being a generalist can be effective in many circumstances. However, we think that when your business is workforce and vendor management things like recruiting, implementation, account support, training and technology require the focus and expertise only possible with specialization. By centralizing key support functions we ensure shared-learnings and accelerated innovation across our client base. This approach allows our teams to specialize in providing outstanding customer service, understanding our client’s business and delivering operational excellence. Learn how our Center of Excellence can drive sustainable value for your business.
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Recently Posted
| White Paper: Pushing the Boundaries: Joan Davison of Staff Management | SMX on Expanding Globally and Getting Noticed |
| Client Success Story: A Leading Online Retailer |
| Newsletter: Staff Management | SMX eNews - September 2012 |
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