Proven Onsite Staffing Solutions 2017-07-19T18:08:21+00:00

Your organization is unique. That’s why we tailor our proven staffing solutions to be the perfect fit for your market, facility and workforce needs.

We don’t believe in cookie-cutter strategies. That’s why we tailor our time-tested onsite staffing solutions to fit your organization’s unique needs. Each of our clients are treated as if they’re our only client, with a dedicated onsite team delivering real-time support right in their facility. Unlike traditional staffing providers that assign multiple clients to a single management team, our embedded teams are focused solely on you. We partner with you to achieve maximum operational efficiency, scalability and ROI.

Your organization is unique. That’s why we tailor our proven staffing solutions to be the perfect fit for your market, facility and workforce needs.

We don’t believe in cookie-cutter strategies. That’s why we tailor our time-tested onsite staffing solutions to fit your organization’s unique needs. Each of our clients are treated as if they’re our only client, with a dedicated onsite team delivering real-time support right in their facility. Unlike traditional staffing providers that assign multiple clients to a single management team, our embedded teams are focused solely on you. We partner with you to achieve maximum operational efficiency, scalability and ROI.

But don’t just take our word for it – check out some of our results.

As the leading light-industrial staffing partner, we’re experts in onsite contingent workforce management for your manufacturing, fulfillment and distribution facilities – whether you need 100 workers or over 1,000.

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Client satisfaction ratings 13x greater than industry average
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Headcount increase during peak season
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New associates hired in under three months
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Compliance rates during audits

Manufacturing Solutions

Enable scalable and responsive
production to meet demand.

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Fulfillment Solutions

Achieve fast and accurate fulfillment of fluctuating customer orders.

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Distribution Solutions

Ensure order accuracy and optimal cycle times while controlling labor costs.

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It’s Like You’re Our Only Client

When you partner with Staff Management | SMX, a dedicated team works from within your facility and remains fully immersed in your work environment from day one. Recruiting, hiring, training, managing, tracking and retaining thousands of temporary associates for our clients is our passion, our purpose and our pride.

When we manage your contingent workforce with our onsite staffing solution, your dedicated team’s sole focus is aligning staffing needs and program performance with your organization’s business objectives to provide maximum ROI.

The result? A solution built from the inside out that delivers tangible results.

It’s Like You’re Our Only Client

When you partner with Staff Management | SMX, a dedicated team works from within your facility and remains fully immersed in your work environment from day one. Recruiting, hiring, training, managing, tracking and retaining thousands of temporary associates for our clients is our passion, our purpose and our pride.

When we manage your contingent workforce with our onsite staffing solution, your dedicated team’s sole focus is aligning staffing needs and program performance with your organization’s business objectives to provide maximum ROI.

The result? A solution built from the inside out that delivers tangible results.

Our Recipe for an Effective Onsite Staffing Solution

Your Operations, Optimized

We’ve developed a Five-Step Lean Assessment Process to assist our industrial-based clients in analyzing their current production levels and processes in order to identify opportunities for optimization. Our team of industry veterans and lean experts provide a thorough current state assessment, accurate analysis and expert guidance to help facilitate well-informed decision making and establish a sound case for change.

As part of our industrial staffing solutions, we can define the opportunities, guide the strategy and support the implementation of a streamlined facility. Here’s the run-down:

  • Step 1 – Understand the Project
  • Step 2 – Conduct a Current State Analysis
  • Step 3 – Apply the Principles of Lean Program Design
  • Step 4 – Deliver Information About Proposed Program Savings
  • Step 5 – Provide Custom Reports & Savings Validation Tracking

Interested in learning more? We break it down here >

Smooth Sailing, From the Start

Our highly trained implementation experts are dedicated to ensuring that all of our program implementations support our client’s organization to the fullest – from establishing initial program objectives to effectively transitioning operations from an incumbent provider to transferring duties over to our onsite teams that manage your contingent workforce on a daily basis.

Once our onsite staffing program is in place, we develop a governance strategy in close collaboration with our client. Strong post-implementation governance ensures that our program is achieving its goals and is able to adapt, scale and respond to changes that may impact staffing needs.

You’re One of a Kind

That’s why we’ll never draw from a general talent pool when we recruit for your workforce.

Instead, we use precision recruitment strategies to tailor our recruiting to meet your unique needs. We develop a targeted recruitment strategy using customized behavioral interview guides while continually refining the strategy to yield the optimal workforce. By monitoring key statistics to understand hiring ratios and track the efficiency of recruiting sources, we’re able to zero-in on the sources that deliver the best candidates.

With precision recruiting, you can rest easy knowing that talent was recruited with only your organization in mind.

Safety is Always at the Forefront of Our Operations

Our expertise, proven processes, training and data-tracking technology keep the workplace safe, while our certifications and active participation in key industry organizations drive compliance to further protect our clients and their brands from risk.

All of our clients benefit from:

  • Unique safety programs designed to complement, support and enhance their existing safety program
  • Daily safety audits on the floor on a shift-by-shift basis to ensure that safe work habits are exhibited and safety related activities are documented
  • Critical behavior inventories (CBIs) to help assess future associate compliance with our client specific safety programs
  • Comprehensive risk mitigation and compliance credentials earned through collaborating with many legal teams and the American Staffing Association
  • A designated agent to implement and administer the E-Verify system to verify associate workforce authorization with the Social Security Administration and the Department of Homeland Security

It’s All Hands on Deck

Located at our Chicago campus, our centralized services team works around the clock to support our onsite teams and your staffing program.

These centralized services teams allow our onsite teams to manage you workforce and provide optimal service levels by efficiently managing day-to-day administrative tasks including E-Verify administration, background and drug screening, client-specific onboarding requirements and more.

It’s all hands on deck at Staff Management | SMX, and the centralized services team has you covered.

Meet Stafftrack, Our High-Tech Secret Weapon

Stafftrack provides the power behind our onsite staffing solution delivery. It’s one-of-a-kind functionality is designed for managing order fluctuations, advanced scheduling, workforce performance analytics and comprehensive drill-down capabilities for interactive auditing to the associate level. Tracking and analyzing this data is critical to the successful management of a contingent workforce.

Stafftrack provides detailed associate and operational data, consolidated program management, robust reporting capabilities and tracking of sourcing and recruiting details that help our teams improve and refine your staffing program. It offers additional benefits that increase productivity, efficiency and drive cost savings to the bottom line. This actionable data not only makes for optimized operations, it allows us to provide our clients with regular, thorough and tailored reports.

Interested in an Outcome-Based Approach?

Staff Management | SMX provides end-to-end managed and insourced solutions with a dedicated team of experts onsite at your operation. We specialize in optimizing staffing, production, quality, safety, compliance and cost savings. With insourced solutions, you outsource responsibility for specific functions or departments to us, while keeping operations within your facilities.

We become responsible for production results and integrate into your value stream to drive efficiencies, lower costs and positively impact outcomes. Our performance-based pricing model guarantees productivity, predictability and lower overall costs because you only pay for the results we deliver.

Interested in an Outcome-Based Approach?

Staff Management | SMX provides end-to-end managed and insourced solutions with a dedicated team of experts onsite at your operation. We specialize in optimizing staffing, production, quality, safety, compliance and cost savings. With insourced solutions, you outsource responsibility for specific functions or departments to us, while keeping operations within your facilities.

We become responsible for production results and integrate into your value stream to drive efficiencies, lower costs and positively impact outcomes. Our performance-based pricing model guarantees productivity, predictability and lower overall costs because you only pay for the results we deliver.

Components of an Efficient Managed Services Solution

Drive Efficiency & Accountability Beyond KPIs

Partnering with Staff Management | SMX places responsibility and accountability for production results on us. Traditional staffing programs work from a short list of key performance indicators (KPIs). We manage staffing, production and quality, end-to-end, through a proven process that is consistently monitored and reviewed to ensure optimal ROI.

Via these outcome-based solutions, our clients outsource responsibility for specific functions or departments while maintaining operations within their facilities. We become responsible for production results and integrate into your value stream to drive efficiencies, lower costs and positively impact the outcome. Our performance-based pricing models guarantee productivity and lower overall costs – we get paid based on the result, rather than the labor, that we deliver.

Pay for Results, Not Labor Hours

Outcome-based pricing, also known as price per piece (PPP), offers you a significant opportunity to realize efficiency gains and cost savings. Rather than billing you for labor hours worked by our associates, we bill the you for our output, regardless of labor usage.

Whether we are billing based on production rates, pallets processed, routes completed, calls answered or another performance metric, outcome-based pricing is an effective way for you to migrate to a more fixed-cost environment. This model creates a win-win for you and Staff Management | SMX with both parties working towards the same goal – a highly efficient operation.

Pay Rates Based On Performance

Pay for performance (PFP) or gainsharing pricing models can be effective strategies to improve productivity and quality and ultimately to cut costs. Developing and delivering solutions that align pay with performance is a strategy to that helps you remain competitive and drives program value.

PFP programs are based on the premise that pay is one of the greatest motivators. The idea is to pay the associates for their work while allowing high performers to earn significantly more than lower performers. This provides associates with a financial incentive to perform better than before and directs outcomes that are important to your organization such as improved productivity and reduced rework. When effectively administered, PFP plans can increase individual productivity significantly and lower variable labor cost per unit produced.

You’ll See Tangible Results & ROI

Our holistic managed services platform allows us to drive measurable results across the entire value stream. Staff Management | SMX delivers a customized, end-to-end solution designed from the inside out that aligns program needs and performance with your overall business objectives.

Results you can expect from our holistic managed services program:

  • Eliminating repetitive and inefficient processes
  • Increasing productivity and fill rates
  • Improving quality control
  • Reducing operational costs
  • Meeting your output objectives

Lean Principles Form the Foundation of a Highly Efficient Program

Staff Management | SMX supplies the people, processes and technology that result in a contingent workforce operating at peak efficiency. Our experienced team leverages deep expertise to engineer a program that applies contingent workforce management best practices to optimize productivity and performance.

Opportunities for optimization are always present. Consistently identifying those opportunities and designing solutions that capitalize on them is the secret to building sustainable results. The foundation of success starts with our Five-Step Lean Assessment Process. Our industry veterans work closely with your teams to understand the program’s current state and to identify opportunities to improve productivity and save money.

Looking to Fill a Semiskilled or High-Skill Position?

Many of our onsite staffing clients have semi- and high-skilled temporary, permanent or temp-to-hire positions they need help filling. Enter our Recruitment and Placement Solutions (RPS) team.

If you need quality candidates to fill semi-skilled or high skilled positions, our RPS team can help. Dedicated recruitment specialists attract top talent through a variety of sourcing channels to provide precisely matched candidates for your temporary, temp-to-hire or direct-hire roles. In a competitive recruitment market, our teams know exactly where to find and attract the ideal candidates for our clients’ unique needs.

Ready to find the ideal candidate? We’re ready to get to work.

Looking to Fill a Semiskilled or High-Skill Position?

Many of our onsite staffing clients have semi- and high-skilled temporary, permanent or temp-to-hire positions they need help filling. Enter our Recruitment and Placement Solutions (RPS) team.

If you need quality candidates to fill semi-skilled or high skilled positions, our RPS team can help. Dedicated recruitment specialists attract top talent through a variety of sourcing channels to provide precisely matched candidates for your temporary, temp-to-hire or direct-hire roles. In a competitive recruitment market, our teams know exactly where to find and attract the ideal candidates for our clients’ unique needs.

Ready to find the ideal candidate? We’re ready to get to work.

Our Formula for Sourcing Top Talent with RPS

Talent for Your Semiskilled & High-Skilled Positions

Staff Management | SMX’s Recruitment and Placement Solutions (RPS) connect you with top candidates for your semi- and highly-skilled positions. Whether you’re looking for contract, temp-to-hire or direct hire candidates, our team has the industry expertise to source top talent for your unique staffing needs across a variety of labor segments. By leveraging our Recruitment and Placement Solutions, you take the guess work out of sourcing qualified candidates.

Customized & Comprehensive Candidate Sourcing

Whether your need is temporary, temp-to-hire or direct hire candidates, our RPS team has the expertise to source specialized talent across a variety of labor segments including industrial, administrative, IT, engineering and other skilled and semiskilled positions.

Our thorough vetting process allows us to refine the candidate pool and select those with the skills, experience, education, training and availability that best match your requirements. Some steps of our process include:

Our Recruitment & Placement Experts Get Results

  • Industry Expertise: Our scalable, centralized team of professional recruiters can fulfill your needs across North America using their expert industry and job category experience
  • Individualized Service: We conduct a formal assessment of your needs and provide individualized service to ensure we understand you, your business drivers and your unique culture
  • Precisely Matched Candidates: Our team uses data-driven processes and analysis to understand the effectiveness of different sourcing channels and then shares that data with your hiring managers so you know you’re getting the best fit candidate for your position

“The extent of the efficiencies and hard cost savings generated as a result of the Staff Management | SMX program cannot be underestimated – they deliver very significant value for us. We appreciate the open book nature of Staff Management | SMX’s cost model and their consultative approach. Giving them a seat at the table makes us more competitive, enabling us to price our bids effectively with a high degree of confidence in their ability to deliver.”

– National Director of Implementation, Supply Chain Logistics Provider

“Their recruiting model is more effective and flexible than any I’ve seen – the volume of change orders from us is high but Staff Management / SMX delivers a 99.8% fill rate and allows us to meet orders and demand efficiently.”

– Value Stream Manager, Food & Consumer Goods Manufacturer

“Our business is highly variable. With our demanding recruiting requirements and the number of SKUs and assets in our facility, it is a complex operation and the result is constant change. Staff Management | SMX allows us the flexibility to effectively manage that change and meet customer needs.”

– Human Resources Manager, International Online Retailer

“I like Staff Management | SMX and their model better than any other agency I’ve ever used. The biggest advantage to their model is the way that they manage everything for us. In the past, with traditional branch-based agencies, I was the one calling the agency when there was an issue asking, ‘Do you think you need to discipline so and so for attendance?’ Even though the agency came onsite sometimes, they were so far out of the loop that they had no clue what was going on in the operation.”

– Plant Manager, Power Solutions Manufacturer

“Safety is a partnership between our organization and Staff Management | SMX; we are focused on the common goal of zero incidents. Our shared objective results in an effective partnership, not just with our safety manager but across the entire Staff Management | SMX team. They communicate on safety very effectively and safety is front of mind.”

– Value Stream Manager, Food & Confections Manufacturer

Interested in discovering how our unique staffing solutions could benefit your organization?  Let’s get started.

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