This client is a membership-only online retailer that specializes in the sale of clothing, toys and home products. Since its founding in 2009, this ecommerce company has experienced rapid growth and needed to find a flexible staffing solution to fit its fluctuating demand.
This online delivery service provides customers the ability to purchase their everyday essentials from a diverse portfolio of top retailers including Costco, Walgreens and PetSmart with the convenience of not having to leave home. Their workers pick and pack the orders on location in the partnering stores and ship them directly to customers that same day.
Our SMCargo managed services operating model allows you to outsource responsibility for workforce management and specific functions or departments while we take ownership of staffing, production, quality, safety, compliance and costs.
To dig deeper into the extensive information we compile, and to effectively transform it into insightful forecasts, we developed Stafftrack, our high-tech ecosystem of data, analytics and reporting surfaces. Stafftrack delivers granular insights, high-level overviews and interfaces for client reviews and action requests.
As a result of a net promoter survey of our client base, Staff Management | SMX has been named an Inavero 2018 Best of Staffing® Client Award winner.
Nearly 30 years ago, Staff Management | SMX was founded with the goal of transforming the staffing industry from traditional branch-based models to a more customized and embedded onsite approach.
Get efficient access to best talent for your skilled and semi-skilled positions is crucial to your operation and the performance of your workforce. Leveraging our recruitment and placement solutions team provides you with an efficient and effective alternative to high-cost, boutique-style recruiting agencies without sacrificing the proven service you’ve come to expect from Staff Management | SMX.
Staff Management | SMX’s outsourced workforce management (OWM) onsite staffing solutions optimize your contingent labor strategy, reduces spend and increases your competitive advantage by attracting, selecting, training and managing the most qualified contingent associates available. This branch-free model utilizes our center of excellence combined with customized onsite service to efficiently enable consistent, high-level results.
Ecommerce is booming. In the past five years alone, U.S. online retail sales have grown at double-digit rates quarter over quarter and are projected to reach $523 billion by 2020 according to Forrester Research Inc. Ecommerce sales aren’t the only thing increasing; consumers’ expectations are also reaching new heights. A study by Temando found that 80 percent of online shoppers want same-day shipping and 61 percent want their packages shipped within 1-3 hours. Yet, only 55 percent and 31 percent of online shoppers are willing to pay for these respective services.
This information technology provider services many industries and needed to fill an engineering position that was open for more than a year. Read how Staff Management | SMX was able to fill the position in less than a month.