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Client Profile A leading food manufacturer that has captured two of the top three brand positions in a market with an aggressive industry growth rate.
Issues/Challenges
- Rural location with an extremely low unemployment rate of 1.9%
- Seasonal recruiting and scheduling demands exceeded HR capabilities
- New hire first-year turnover rate of 70%
- Overtime rates exceeded 11%
- Increased burnout and safety concerns as overtime rates increased
- Challenged to contain labor cost
Solution
- Staff Management implemented Staff Flex, a part-time job sharing staffing program in the main production plant
- Operated an on site Crew Desk five days-a-week to manage a two-shift operation
- Implemented a sophisticated recruiting program to leverage available workforce in a tight labor market
- Implemented 4-hour shift blocks to provide a flexible job offer and reduce accident rate
- Expanded Staff Flex application to two additional plants
- Added Staff Site, our full-time staffing program to allow them to reduce their permanent headcount and support 3d shift operations
Solution Over $2,600,000 in reduced labor cost over the life of the relationship Sustained attendance rates of 95% and fill rates exceeding 98% over a four-year period Became the primary source for qualified permanent hires greatly reducing cost, new hire turnover, accident rates and enabling their HR department to focus on core functions Excellent retention rate of trained associates reduced training cost and lost production while maintaining quality and sustained growth of the company | |
