|
Client Profile A 100+ year-old consumer goods manufacturing company that markets nearly 300 products to more than five billion consumers in 140 countries.
Issues/Challenges
- The company's remote location was a recruiting challenge
- Repetitive motion injuries due to fatigue in Case Packing
- High co-employment exposure
- High turnover due to a 1,000 hour rule
- Poor selection processes
- Overtime costs exceeding 10% due to schedule design in Case Packing
- Poor fill rates
- Ineffective on-site presence from the staffing agency branch
- No spending initiatives with Historically Underutilized Businesses (HUB)
Solution Staff Management implemented Staff Flex, a part-time job sharing staffing program, in a contracted environment for Case Packing to combat safety issues, temporary worker tenure and turnover; and implemented Staff Site, a full-time staffing program, for the Store Room, Line Supply, Stock Prep, Warehouse Drivers, Staging, Shrink Wrap, and International Receiving, as a solution for an overall improved labor strategy.
Results
- Supplied more than 550,000 annual hours, covering 30 departments representing highly diverse skill and schedule requirements
- Implemented 140 standard operating procedures to effect an efficient on-site service team member-to-associate ratio of 1:50
- Developed a scheduling system that limited associates in high risk areas to 6 hour mini-shifts and conducted over 650 safety inspections annually
- Has saved the client more than $1,400,000 over the term of the relationship
- Yielded savings of more than $100,000 in training costs annually due to dramatic turnover improvements
- Helped the client achieve more than 350% improvement in its safety record
- Achieved a fill rate average in excess of 98%
- Hired 500+ associates annually from 3500 candidates, resulting in a selection rate of 14%
- Enabled HUB spending to consistently exceed the client's 20% goal
| |
