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Client Profile One of the world's premier battery manufacturers.
Issues/Challenges
- A tight labor market and lower-than-average wage rate
- Fluctuating staffing needs
- Incumbent staffing provider lacked infrastructure, recruiting and operational expertise, and professionalism
- Labor delivery, attendance, and turnover were not accurately managed
- Associates were receiving inadequate on-boarding, orientation and supervision
- Current platform could not support the client's growth initiatives
- High volume (as many as 900 associates at peak season) of contract associates being used in the packaging operation
Solution The Staff Management staffing program provided the following components to better support our client's needs:
- A professional on-site management team
- Precision recruitment
- Screening and selection
- Customized on boarding
- Responsive scheduling and precise labor delivery
- Comprehensive workforce management
- Data reporting and analysis
Results
- Provided 709,335 labor hours to the packaging operation alone; a combined 900,282 total labor hours to the client's 3 facilities
- Provided 35,101 labor hours in one week during client's peak season
- Achieved an average of 97% fill-at-start with a 94% attendance rate
- Controlled overtime usage to an average of 1.89% of labor hours
- Reduced skilled training cycle time from 13 to 8 days
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