Season's Greetings from Joan Davison
Staff Management Rings in the Season for Big Brothers Big Sisters
Staff Management Salutes a Company Hero in Afghanistan
American Eagle Recognizes Staff Management's Safety Record
Staff Management Wins 2010 Stevie Award for Women in Business
First of 30 Cruises for Two Awarded to Hardworking Recipients



Staff Management Surpasses All Previous Company Employment Records
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Leading Recruiting Community Documents Staff Management's Social Media Approach
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Staff Management's Expertise in Large-Scale Seasonal Hiring Projects Featured in Several Major Online Publications
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  logo Read the article featuring SM



Staff Management Publishes White Paper in CWS Magazine Exploring the VMS Functionality Gap
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Staff Management Publishes White Paper in HRM Magazine Examining the Trend Towards Outsourced Contingent Workforce Management
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Staff Management was a proud sponsor of the Contingent Workforce Strategies Summit held this October in Denver. The summit was attended by over 500 professionals involved in contingent workforce management - it was great to see so many of you there.

While the participants represented a wide range of contingent workforce program configurations the majority had relatively mature programs. Human Resources and Procurement were most heavily represented but other disciplines including Operations, Legal and Risk attended in greater numbers than ever this year. An interesting trend in evidence was the continued evolution towards contingent workforce management becoming its own entity within large corporations.


George Lanzano, Staff Management Director of Global MSP Solution Design, moderated an interactive discussion at the conference focused on contingent workforce quality, efficiency, cost and risk. George reports that the overall mindset of participants was a continued migration from cost focused programs to programs focused on risk, efficiency and further involvement by providers in their client's value stream.

George noted that participants were keenly aware of the current legislative landscape with heightened interest in co-employment and Independent Contractor compliance. There was strong momentum amongst participants towards establishing good Independent Contract vetting processes and engaging third party expertise as the new norm. George also noted that there was an acknowledgement amongst participants that while Statement of Work (SOW) has been a hot topic for several years, it is still a comparatively new frontier for providers. Given the opportunity for savings and risk mitigation that better SOW management represents, it remains a high priority for buyers and providers.

Thanks to everyone who helped make this year's conference a success. We'll see you next October in Las Vegas.



Staff Management was also pleased to sponsor the HRO Summit Europe held this November in Amsterdam.


Remco Geerling, a Staff Management International Operations Manager based in the Netherlands, reports that the summit was lively and engaging. The conferences covered all major Human Resource Outsourcing (HRO) topics with a strong focus on recruitment, talent and Recruitment Process Outsourcing (RPO). Presenters ranged from Global 2000 executives, to providers to leading academics including Peter Cappelli, Director of the Center for Human Resources at the Wharton School.



Staffing Industry Leads Overall U.S. Job Growth in November

The U.S. Bureau of Labor Statistics (BLS) reported that the staffing industry led overall job growth in the U.S. economy during November, adding nearly 40,000 new jobs. Seasonally adjusted staffing employment rose 1.8% from October and was 19.2% higher than November of last year. This is the 14th month of growth for the industry since resuming growth in October 2009.

"While there was little holiday cheer in this morning's jobs report, the news continues to be more upbeat for staffing firms and the millions of people they place and employ every day," said Richard Wahlquist, ASA president and chief executive officer in response to the BLS November report. "The sustained increased in demand for temporary help over the past year clearly shows that the economy is moving in the right direction; just not fast enough. ASA members expect to see more businesses increase the size of their flexible and permanent talent pools in the year ahead."

The Staffing Industry Analysts (SIA) presented the December Staffing Industry Report on December 7, 2010. They shared a positive outlook for the industry for the remainder of the year through 2011. While the SIA temporary employment penetration rate is not back to 1999/2000 record levels it continues to improve. The SIA projects that there will be double digit growth in the staffing industry for the end of 2010 into 2011 because the staffing industry, unlike the overall economy, is growing robustly and will continue to outpace the general economy as the business cycle moves from recession to expansion.

Industrial staffing continues to lead the industry with 16 months of widespread improvement reported in the Staffing Industry Monthly Pulse Survey and a forecasted 25% increase in 2010. It was also worth noting that direct hiring has now seen 10 months of widespread improvement according to the survey despite the continued slow recovery of the U.S. economy.

On December 8, 2010, Staff Management reported that as a result of fourth quarter hiring activity for this holiday season the company has surpassed all previous records set in its more than 22 year history for number of associates paid in a week. This achievement caps what has been a strong year for our company as a result of tremendous hard work and dedication from our team and great partnership from our clients.


While we look forward to the holidays each year, we also know that they can be a stressful time. The editors at Real Simple put together a helpful guide to reducing stress during the holiday season. Tips include: How to take a no-sweat holiday photo, when re-gifting is acceptable and handy iPhone apps that can help when unexpected problems arise. We hope that these tips will help you enjoy the holidays stress-free!


Season's Greetings from Joan Davison

Welcome to the holiday edition of Staff Management | SMX eNews. This edition is dedicated to good news messages and stories about the people who make our company successful. I am grateful to have the opportunity to work with all of you - our loyal clients and dedicated employees. Thank you for your tireless work, innovative ideas, and the spirit of mutuality that you bring to everything you do.

I hope you enjoy the story about the Big Brothers Big Sisters holiday party at U.S. Cellular Field's Stadium Club (sorry Cubs fans) that we sponsored this year in lieu of holiday gifts. I had the privilege of attending this amazing event and was honored to have the chance to contribute to such a joyful day for so many deserving Littles and their dedicated Bigs. Thank you to Big Brothers Big Sisters of Metropolitan Chicago for organizing such a wonderful celebration and to everyone who helped make it possible by volunteering at the event and the pre-event wrapping party.

I also want to take a moment to personally thank Carlos Rojas-Neira for his outstanding service to our country and our company. We are grateful for the sacrifice that Carlos and the service men and women around the globe make each day - particularly so during the holidays.

I wish each of you and yours a safe and happy holiday season.

Joan Davison
Chief Operating Officer
Staff Management | SMX

Staff Management Rings in the Season
for Big Brothers Big Sisters

  Top Photo: Joan Davison (top, far right) ringing in the holiday season at the Big Brothers Big Sisters (BBBS) holiday party at U.S. Cellular Field's Stadium Club. Bottom Photos L to R: PHOTO 1: Thanks again to our employees who volunteered to help gift wrap presents in advance of the party. Pictured are: From L to R: Kerry Zimmerman - Contract Compliance Manager, Christine Martin - Manager of Business Solutions, Marisa Romero - National Crew Desk Verifier, Ashley Barker - Manager of Business Solutions. PHOTO 2: Inside U.S. Cellular Field filled with kids and mentors dancing and decorating. PHOTO 3: Janice Weiner, SM Executive Director of Business Solutions and family enjoying the festivities.



On Saturday, December 11th, nearly 500 Little Brothers and Little Sisters and their respective Bigs gathered at U.S. Cellular Field's Stadium Club for a day of food, fun, games, and even an appearance from Santa Claus himself. The event, sponsored by Staff Management, honors the members of the community based program of Big Brothers Big Sisters of Metropolitan Chicago (BBBSMC). These one-to-one mentoring relationships between at-risk youth and screened and trained mentors are designed to affect positive, measurable and sustainable changes in the lives of participating children, their families and their communities.

"We truly appreciate the outstanding support of Staff Management for our annual Holiday Party" said Seth Kopf, Development Officer, Special Events of BBBSMC. "We are a donor supported organization and it is only with partnerships like this that we are able to provide these types of meaningful events and activities to the youth we serve."

Staff Management Salutes
A Company Hero in Afghanistan

  Pictured: Carlos Rojas-Neira, Sergeant of Company A Distribution Company of the 334th Brigade Support Battalion and SM Safety Manager. Rachel Leist, SM Senior Account Manager leads the care package initiative for Carlos and his fellow soldiers.



As part of the largest military deployment from Iowa since World War II, Carlos Rojas-Neira, Staff Management Safety Manager, was deployed to Afghanistan over Thanksgiving. Carlos will lead a team in Afghanistan as a Sergeant of Company A Distribution Company of the 334th Brigade Support Battalion.

Carlos will be deployed for a year. In his absence Staff Management and the team at Carlos' home site are coming together to send care packages overseas. Rachel Leist, Senior Account Manager, leads the care package initiative. She has organized the Staff Management team to donate food, personal care and other miscellaneous items that will make a big difference to Carlos and his fellow soldiers, especially during the holidays. Besides donating items, associates also wrote personal notes, made cooling headbands, crocheted prayer hearts and made small pillows. A nearby pre-school class drew pictures and wrote notes to Carlos thanking him for his service and for protecting them. Rachel just sent two 30 pound care packages as a result of the team's efforts and corporate contributions and will continue to send a care package monthly for the duration of Carlos' deployment.

The entire Staff Management | SMX team would like to thank Carlos for everything that he has done for our company and our country, and wish him a safe and happy holiday season. To help make the holidays a bit brighter for Carlos' family in his absence, Staff Management is pleased to provide a gift for his family and presents for his 5 year old daughter and 3 year old son as a token of our appreciation for his service. Rachel Leist and Susan Murphy, Staff Management Operations Manager, are looking forward to making the holiday delivery to the Rojas-Neira household in person.

Happy Holidays Carlos!


American Eagle Recognizes
Staff Management's Safety Record

  Top Row L to R: Ernie King, Staff Management Senior Account Manager; Gerald Gray, Staff Management Account Supervisor; Bottom Row L to R: Jeana Ledom, Staff Management Recruiter, JoAnn Robertson, Staff Management Safety Coach (pictured in her Staff Management red safety shirt).



American Eagle has recognized the Staff Management team in Ottawa, KS alongside the American Eagle team for our joint safety record - the best in over three years! This achievement is a result of American Eagle and Staff Management partnering to make positive changes to Staff Management's safety program during what has proven to be a record year for American Eagle.

For the 2010 holiday season, the Staff Management team has placed special emphasis on maintaining a safe workplace and achieving a strong safety record to meet American Eagle's high standards and to measure up to their top-notch safety program. Ernie King, Senior Account Manager, and the team implemented a strategic plan for safety and adopted the mantra "A Healthy Workforce is a Healthy Workplace."

The entire team is working hard to put safety first and to implement new processes to help us succeed in that endeavor. To keep safety top of mind all of our Coaches (Group Leads) wear red Staff Management safety shirts. A one hour safety course during an associate's orientation and a one hour refresher class on their first day of work are part of our new hire on-boarding process. All associates are required to achieve 100% on a Critical Behavioral Inventory (CBI) in their first week of work. American Eagle and Staff Management associates perform 5 minutes of warm-up stretches before shift start and after lunch each day.

Safety is promoted throughout the site with special incentives such as earning Safety Bucks which can be used for prizes at the end of the season as well as a special prize drawing for everyone who has had perfect safety and attendance throughout the season. The Safety Saves program, which recognizes Staff Management associates for making safety suggestions, is evidenced by a wall full of great suggestions by the Staff Management time clock.

This year's success has truly been a team effort. Ernie said of receiving this recognition. "Some would say that we have been lucky this year but I believe that our team has created our own luck."

Thank you to American Eagle for your partnership and congratulations to the Staff Management for your success!

Staff Management Wins
2010 Stevie Award for Women in Business

  Bottom photos from L to R - PHOTO 1: Sara Eisen, Markets Reporter for Bloomberg Television and Caroline Storey-Sabetti, SM Executive Director of Marketing accepting Staff Management's Stevie Award. PHOTO 2: Carolyn Kepcher, CEO of Carolyn & Company PHOTO 3: Caroline Storey-Sabetti and Francie Jurista, SM National Director of Operations enjoying the ceremonies.



We are excited to announce that Staff Management has won a Stevie Award for Women in business for outstanding performance between July 2009 and July 2010. Staff Management thanks its loyal customers for their ongoing partnership, applauds our fellow winners and congratulates the Staff Management team for this great achievement!

Other Stevie Award winners included Accenture, AOL, Citrix Online and Winners were honored at a gala event at New York's Marriott Marquis Hotel on November 12, 2010. Carolyn Kepcher, CEO of Carolyn & Co., of The Apprentice fame was both a presenter and a Stevie winner. Caroline Storey-Sabetti, Executive Director of Marketing, and Francie Jurista, Director of Operations, represented Staff Management at the exciting event.

The Stevie Awards for Women in Business is an international competition recognizing the accomplishments of outstanding women executives, entrepreneurs, and the organizations they run. More than 1,200 entries from organizations of all sizes and in virtually every industry were submitted for consideration. The awards are produced by the creators of the prestigious American Business Awards.

First of 30 Cruises for Two
Awarded to Hardworking Recipient

  Top photo viewed L to R: PHOTO 1: Jerry Wimer, SM Vice President of Operations, dressed in a Hawaiian shirt to present Dennis Thompson, National Crew Desk, with his cruise certificate. PHOTO 2:Bon Voyage Cake to celebrate the event. PHOTO 3: Raul Ipina, SM National Crew Desk Operations Manager, Dennis Thompson and Lynn Davisson, SM National Crew Desk Director. Bottom photo: The Staff Management National Crew Desk Team.



Staff Management is proud to announce Dennis Thompson as the 2010 Staff Management National Crew Desk (NCD) cruise winner. This is the first of 30 cruises for two that will be given out by Staff Management during the holiday season as a bonus incentive for the hardworking team that is making this season a success around the country.

Dennis and his colleagues earned raffle tickets for things such as perfect attendance, productivity and volunteering for special projects that helped get seasonal associates to work at our clients' sites sooner. Dennis earned more than double the average number of tickets due to great productivity and attendance.

This is Dennis' second season working for Staff Management. He decided to return for the season because he thinks it is a great place to work and enjoys the busy season because of the fast pace. Dennis is especially excited for his trip because he has never been on a cruise.

Bon Voyage, Dennis!


Staff Management | SMX provides sustainable contingent workforce solutions that deliver best talent, drive compliance and yield tangible savings. Staff Management is ranked amongst the largest staffing firms in the U.S., is the leading MSP for clients in manufacturing and distribution and the #1 MSP provider in both breadth of services and size of deals on HRO Today's 2010 MSP Bakerís Dozen. Staff Management is a charter member of the U.S. Immigration and Customs Enforcement IMAGE Program and a 2010 Stevie for Women in Business Award winner.


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