Fulfillment Center Staffing Solutions 2017-07-19T18:10:07+00:00

Fulfillment operations can be volatile. Peak seasons and unexpected changes in demand make it difficult to forecast the resources you need. Our solution was built with this in mind.

Staff Management | SMX’s onsite staffing model provides the scalability, contingent workforce and structured service teams you need to support a reactive environment. From forecasting and recruiting to training and performance management, your onsite service team is fully integrated into your fulfillment operation to get you the workers you need when you need them.

Fulfillment operations can be volatile. Peak seasons and unexpected changes in demand make it difficult to forecast the resources you need. Our solution was built with this in mind.

Staff Management | SMX’s onsite staffing model provides the scalability, contingent workforce and structured service teams you need to support a reactive environment. From forecasting and recruiting to training and performance management, your onsite service team is fully integrated into your fulfillment operation to get you the workers you need when you need them.

One Fulfillment Client’s Peak Season Results

0%
Compliance with HR policies
0%
Fill rate achieved
0
Associates transitioned to full-time employees
0
New hires in 9 weeks
SEE HOW WE DID IT

Proven Fulfillment Staffing Model

We approach staffing differently. With Staff Management | SMX’s proven onsite staffing model tailored for your fulfillment center, you’ll benefit from the operational expertise of your dedicated onsite management team and from the administrative efficiency of our centralized support team. This combination allows us to quickly scale and efficiently manage your contingent workforce.

From seamless implementation through our achievement of SLAs, we adhere to strict processes to ensure quality, compliance and safety standards are enforced every step of the way to ensure the most ROI from your fulfillment staffing program.

Show me more about onsite staffing >

Proven Fulfillment Staffing Model

We approach staffing differently. With Staff Management | SMX’s proven onsite staffing model tailored for your fulfillment center, you’ll benefit from the operational expertise of your dedicated onsite management team and from the administrative efficiency of our centralized support team. This combination allows us to quickly scale and efficiently manage your contingent workforce.

From seamless implementation through our achievement of SLAs, we adhere to strict processes to ensure quality, compliance and safety standards are enforced every step of the way to ensure the most ROI from your fulfillment staffing program.

Show me more about onsite staffing >

Customized Workforce Reporting for Fulfillment Operations

Stafftrack is the high-tech secret weapon that powers our data-fueled staffing solutions. We built this one-of-a-kind workforce analytics platform to synthesize complex data, generate customized reports and forecast your recruitment requirements – whether you need 100 associates or 1,000.

Stafftrack makes it easy for our onsite teams to manage order fluctuations, advanced scheduling, workforce performance analytics and comprehensive drill-down capabilities for interactive auditing to the associate level. Armed with Stafftrack’s real-time actionable insights, we provide you with tailored, data-driven staffing solutions that increase efficiency and maximize ROI.

Customized Workforce Reporting for Fulfillment Operations

Stafftrack is the high-tech secret weapon that powers our data-fueled staffing solutions. We built this one-of-a-kind workforce analytics platform to synthesize complex data, generate customized reports and forecast your recruitment requirements – whether you need 100 associates or 1,000.

Stafftrack makes it easy for our onsite teams to manage order fluctuations, advanced scheduling, workforce performance analytics and comprehensive drill-down capabilities for interactive auditing to the associate level. Armed with Stafftrack’s real-time actionable insights, we provide you with tailored, data-driven staffing solutions that increase efficiency and maximize ROI.

Customized Workforce Reporting for Fulfillment Operations

Stafftrack is the high-tech secret weapon that powers our data-fueled staffing solutions. We built this one-of-a-kind workforce analytics platform to synthesize complex data, generate customized reports and forecast your recruitment requirements – whether you need 100 associates or 1,000.

Stafftrack makes it easy for our onsite teams to manage order fluctuations, advanced scheduling, workforce performance analytics and comprehensive drill-down capabilities for interactive auditing to the associate level. Armed with Stafftrack’s real-time actionable insights, we provide you with tailored, data-driven staffing solutions that increase efficiency and maximize ROI.

Tailored Service Offerings

While knowledgeable service teams, standard operating procedures, data-driven improvements and proven results are the backbone of our onsite staffing solutions for all of our fulfillment clients, we also recognize that every operation has unique needs. In addition to onsite staffing, we can also help you:

  • Control labor costs with cost-per-unit pricing models
  • Increase efficiency by re-engineering operational processes with business process outsourcing
  • Reduce recruiting time and resources with semiskilled and high-skilled contract and direct hire services

What can we do for you? Let’s talk >

Tailored Service Offerings

While knowledgeable service teams, standard operating procedures, data-driven improvements and proven results are the backbone of our onsite staffing solutions for all of our fulfillment clients, we also recognize that every operation has unique needs. In addition to onsite staffing, we can also help you:

  • Control labor costs with cost-per-unit pricing models
  • Increase efficiency by re-engineering operational processes with business process outsourcing
  • Reduce recruiting time and resources with semiskilled and high-skilled contract and direct hire services

What can we do for you? Let’s talk >

“The extent of the efficiencies and hard cost savings generated as a result of the Staff Management | SMX program cannot be underestimated – they deliver very significant value for us. We appreciate the open book nature of Staff Management | SMX’s cost model and their consultative approach. Giving them a seat at the table makes us more competitive, enabling us to price our bids effectively with a high degree of confidence in their ability to deliver.”

– National Director of Implementation, Supply Chain Logistics Provider

“Their recruiting model is more effective and flexible than any I’ve seen – the volume of change orders from us is high but Staff Management / SMX delivers a 99.8% fill rate and allows us to meet orders and demand efficiently.”

– Value Stream Manager, Food & Consumer Goods Manufacturer

“Our business is highly variable. With our demanding recruiting requirements and the number of SKUs and assets in our facility, it is a complex operation and the result is constant change. Staff Management | SMX allows us the flexibility to effectively manage that change and meet customer needs.”

– Human Resources Manager, International Online Retailer

“I like Staff Management | SMX and their model better than any other agency I’ve ever used. The biggest advantage to their model is the way that they manage everything for us. In the past, with traditional branch-based agencies, I was the one calling the agency when there was an issue asking, ‘Do you think you need to discipline so and so for attendance?’ Even though the agency came onsite sometimes, they were so far out of the loop that they had no clue what was going on in the operation.”

– Plant Manager, Power Solutions Manufacturer

“Safety is a partnership between our organization and Staff Management | SMX; we are focused on the common goal of zero incidents. Our shared objective results in an effective partnership, not just with our safety manager but across the entire Staff Management | SMX team. They communicate on safety very effectively and safety is front of mind.”

– Value Stream Manager, Food & Confections Manufacturer

Interested in how our proven solutions can meet the needs of your fulfillment operations? Contact us today to learn how we can deliver the most effective solution for you.

Let’s Talk