Client Success Stories

A Worldwide Confection & Food Product Manufacturer

Staff Management | SMX has been the Master Supplier for a worldwide confection and food product manufacturer for over two decades, providing complex and flexible staffing solutions for their facilities nationwide. Over the life of the relationship, Staff Management | SMX has continually evolved its temporary staffing model to meet changing business drivers. Staff Management | SMX has consistently delivered staffing industry leading performance in all service level categories including fill rate, turnover, safety and savings delivered.

The confectionery and food product manufacturer was interested in a more effective solution to manage their temporary labor at their corporate offices. That contingent workforce was being managed outside of Staff Management | SMX’s Master Supplier program and this was cumbersome, costly and inefficient for hiring managers. Client defined goals for the new program included minimized business risk, reduced cost, better candidate quality, increased minority spend, improved compliance controls and enhanced reporting capabilities.

Staff Management | SMX and its client determined that a Managed Service Provider (MSP) program, including a network of best-in-class staffing suppliers and an industry leading Vendor Management System (VMS), managed by Staff Management | SMX, was the best fit for their needs. Staff Management | SMX provides dedicated account management resources to manage this vendor-neutral MSP from a centralized client services desk that supports the client end-users and its valued staffing supplier partners.